New Legend Inc.

The End User Support Specialist provides technical assistance and customer support to employees and end users by troubleshooting hardware, software, network, and system-related issues. This role is responsible for resolving technical problems, maintaining IT equipment, documenting support requests, and ensuring a positive user experience through timely and professional service. The ideal candidate possesses strong communication, problem-solving, and customer service skills and can effectively support users in both remote and on-site environments.