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Requirements:

• Database Administration Backup & Recovery:
• Required. 3–5 years - Implement native, cloud-native, and hybrid cross-site
• backup and recovery strategies. Installation & Configuration:
• Required. 3–5 years - Configure SQL Server on physical hardware, VMs, and cloud IaaS virtual machines.

Security & Compliance:

• Required. 3–5 years.
• Enforce data masking, encryption (TDE), and Row-Level
• Security for internal customers.

Database Maintenance:

• Required. 3–5 years. Manage automated indexing, statistics, and integrity checks
• across fragmented environments.

PowerShell / CLI Automation:

• Required. 2–3 years. Automate hybrid environment
• configuration using PowerShell, dba tools, and Cloud CLIs.

Performance Tuning & Monitoring Hybrid Performance Monitoring:

• Required. 2–3 years. Analyze metrics across physical servers, IaaS VMs, and PaaS endpoints.
• Query & Index Optimization: Required. 3–5 years. Identify bottlenecks, rewrite T-SQL, and resolve locking/blocking issues.

Hybrid Infrastructure Management:

• Required. 2–3 years.
• Manage connectivity between on-premises SQL Servers and cloud environments.

Azure SQL / AWS RDS/GCS:

• Required. 2–3 years.
• Configure Azure SQL Database, Managed Instances, or AWS RDS SQL Server.

Cloud Migration:

• Preferred. 1–2 years.
• Move workloads from on premises to cloud using Azure Database Migration Service or AWS SMS.

CI/CD & Database Versioning:

• Preferred. 1–2 years.
• Schema deployment automation via Azure DevOps/GitHub Actions using Flyway or Redgate.

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

To be successful as an administrative assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, administrative assistants should have a genuine desire to meet the needs of others.

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

To be successful as an administrative assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, administrative assistants should have a genuine desire to meet the needs of others.

Responsibilities:

• Conducting applied research in AI/ML, data analytics, and computational modelling.
• Designing, developing, and evaluating algorithms, models, and prototypes.
• Applying ML to structured and unstructured data sources, including multimodal or real-time streams.
• Supporting research on AI assurance, interpretability, adversarial robustness, or policy implications.
• Collaborating with interdisciplinary teams, including behavioural scientists, domain experts, and systems engineers.
• Preparing technical deliverables and briefings for government stakeholders.
• Contributing to the preparation of research proposals and technical work plans.

Qualification:

• PhD plus 5 years of research experience, or at least Mater of Science plus 10 years of engineering research experience including success capturing and leading large projects, or a Bachelor of Science plus 15 years of relevant experience and a record of significant engineering achievement and show promise of continued productivity
• Initiate new projects with long-term research goals, tackling more complex problems than an Assistant Research Engineer, leading work on multiple, concurrent projects, and managing cross-functional engineering teams
• Serve as Principal Investigator or having primary responsibility for a significant part of a project
• Interact with sponsor/customers
• Expected to identify funding opportunities and serve as Principal Investigator on large proposals
• Generate significant intellectual property that may be licensed by third parties
• Mentor junior staff and Professional Track Faculty Specialists and participating in their promotion sub-committees
• Recognized as an authoritative subject matter expert and receive commensurate recognition

Provide frontline customer support via phone, email, and chat; resolve routine account, billing, and product questions; escalate technical issues to appropriate teams; and maintain high customer satisfaction.

Key Responsibilities

• Respond to customer inquiries across phone, email, and chat with professionalism and empathy.
• Troubleshoot account, billing, and basic product issues using internal knowledge bases and guides.
• Create, update, and close support tickets in the CRM while documenting actions and resolution steps.
• Escalate complex technical or compliance issues to Tier 2/support engineering and follow up until resolution.
• Assist customers with account setup, password resets, and basic product navigation.
• Meet quality, productivity, and customer satisfaction targets.
• Contribute to FAQs, help articles, and process improvements.

Requirements

• High school diploma or equivalent; college coursework preferred.
• Strong verbal and written communication skills.
• Customer-focused attitude with patience and problem-solving ability.
• Basic computer skills and familiarity with CRM systems, email, and chat tools.
• Reliable internet connection and a quiet remote workspace.
• Availability to work in assigned shifts (may include evenings or weekends).

Preferred Qualifications

• Prior customer service, call center, or technical support experience.
• Familiarity with payroll, HR, or fintech products is a plus.
• Experience with ticketing systems (Zendesk, Freshdesk, etc.) and basic troubleshooting.

What We Offer

• Paid training and career growth opportunities.
• Flexible remote work and supportive team culture.
• Competitive pay, performance-based raises, and benefits (where applicable).
• Resources for professional development.

Create product strategies.

Project Manager Responsibilities:

• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• ERP project oversight.

As an Operations Manager, you will oversee business operations and ensure efficiency in processes and resource management. Your role involves managing teams, optimizing workflows, and implementing strategic initiatives.

Key Responsibilities:

• Manage and optimize business operations.
• Ensure compliance with industry standards and regulations.
• Develop and implement operational strategies.
• Lead and coordinate cross-functional teams.
• Monitor performance metrics and drive continuous improvements.

As a Product Manager, you will oversee the development and execution of product strategies. Your role involves market research, cross-functional collaboration, and product lifecycle management.

Key Responsibilities:

• Define and manage product requirements.
• Coordinate with engineering, marketing, and sales teams.
• Analyze market needs and customer feedback.
• Ensure timely product launches and feature updates.
• Monitor product performance and adjust strategies accordingly.

As a Business Development Manager, you will drive business growth through strategic initiatives and market expansion. Your role involves identifying opportunities, building partnerships, and creating growth strategies.

Key Responsibilities:

• Identify new market opportunities and business prospects.
• Develop and maintain strategic partnerships.
• Create and execute business growth strategies.
• Collaborate with sales and marketing teams.
• Analyze market trends and competitive landscapes.