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Location: Remote

About Us:

Enviro Resource Management is committed to supporting farmers by providing free consultancy and guidance to help them improve productivity, sustainability, and resource management. We work closely with farming communities to offer expert advice and solutions that make a real impact.

Job Overview:

We are seeking a motivated and empathetic Customer Support Executive to join our remote team. You will be the first point of contact for farmers and clients, assisting them with inquiries, providing guidance, and ensuring a smooth and positive experience with our consultancy services.

Key Responsibilities:

• Respond promptly and professionally to farmer inquiries via phone, email, and chat.
• Provide accurate information about our consultancy services and farming solutions.
• Guide farmers through troubleshooting and problem-solving related to agriculture practices.
• Maintain detailed records of interactions and update client databases.
• Collaborate with the consultancy team to escalate complex issues and ensure timely solutions.
• Gather feedback from farmers to help improve our services.

Requirements:

• Previous experience in customer support or client service (preferably in agriculture or related sectors).
• Strong communication skills in [specify languages, e.g., English and Bangla].
• Empathy, patience, and problem-solving skills.
• Comfortable working remotely and managing tasks independently.
• Basic computer skills and familiarity with communication tools (email, chat platforms, video calls).

What We Offer:

• Flexible remote working environment.
• Opportunity to make a real impact on farming communities.
• Supportive and collaborative team culture.

At Mayo Behavioral Health, we recognize that our people are our greatest asset. We are seeking a dedicated and strategic HR Manager to join our team and play a pivotal role in fostering a positive workplace culture, driving talent management initiatives, and supporting organizational growth.

This position offers an exciting opportunity to lead human resources functions that directly impact the well-being and development of our staff, while aligning HR practices with our mission to provide exceptional behavioral health services.

Key Objectives

• Develop and implement HR strategies that support Mayo Behavioral Health’s goals and values.
• Enhance employee engagement, retention, and professional development.
• Ensure compliance with employment laws and best practices.
• Provide leadership and guidance on all HR-related matters to management and staff.

Responsibilities

• Lead recruitment, on boarding, and retention efforts to attract and maintain top talent.
• Manage employee relations by addressing concerns, facilitating conflict resolution, and promoting a positive work environment.
• Develop and administer performance management processes, including evaluations, feedback, and improvement plans.
• Design and deliver training programs focused on professional growth, compliance, and organizational culture.
• Oversee compensation, benefits administration, and payroll coordination in partnership with finance.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Maintain accurate HR records and generate reports to inform leadership decisions.
• Collaborate with leadership to support organizational change and workforce planning.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certification (e.g., SHRM-CP, PHR) preferred.
• Minimum of 5 years of progressive HR experience, preferably within healthcare or behavioral health settings.
• Strong knowledge of employment laws, HR best practices, and talent management strategies.
• Proven ability to manage multiple priorities and maintain confidentiality.
• Excellent interpersonal, communication, and conflict resolution skills.
• Demonstrated leadership capabilities with a collaborative and inclusive approach.
• Proficiency with HRIS systems and Microsoft Office Suite.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and continuing education.
• Supportive and inclusive work environment committed to employee well-being.
• Paid time off, health insurance, retirement plans, and more.
• Chance to make a meaningful impact in the behavioral health community.

As a Sales Representative, you will be responsible for driving revenue growth by building strong client relationships and implementing effective sales strategies. Your role will involve identifying new business opportunities, presenting products/services, and closing deals to achieve sales targets.

Key Responsibilities:

• Identify and pursue new business opportunities through proactive outreach.
• Develop strong client relationships and provide tailored sales solutions.
• Present and demonstrate products/services to potential customers.
• Negotiate contracts and close deals to meet or exceed sales targets.
• Maintain accurate sales records and report on performance metrics.

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