As an IT Support Specialist, you will provide technical assistance to employees and ensure smooth IT operations. Your role involves troubleshooting issues, maintaining systems, and supporting hardware and software needs.

Key Responsibilities:

• Provide technical support to resolve IT issues for employees.
• Maintain and troubleshoot computer systems, networks, and software.
• Install and configure hardware, software, and security updates.
• Monitor system performance and ensure data security.
• Document IT support processes and user guides.

Qualcomm is a leading American semiconductor and wireless technology company, widely recognized for developing the foundational technology behind modern cellular networks (3G, 4G, 5G) and for its Snapdragon platforms used in smartphones, vehicles, and computing devices. [1, 2]